Terms & Conditions Fortune888 — A Complete Guide for Malaysian Players

These Terms & Conditions constitute a legally binding agreement between you ("Player" or "User") and Fortune888 ("Platform", "We", "Company"). By accessing, registering for, or using any part of the Fortune888 platform — including the website, game tables, Sports Betting section, or promotions programme — you acknowledge that you have read, understood, and agreed to be bound by all the terms set out in this document.

Fortune888 reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Changes take effect immediately upon being published on the platform. It is your responsibility as a user to review these terms periodically. Continued use of the Fortune888 platform following any changes constitutes your acceptance of the updated terms.

These Terms & Conditions should be read together with Fortune888 Privacy Policy and Responsible Gaming Policy which forms part of the overall agreement between you and this platform.

To register for and use the Fortune888 platform, you must meet all of the following eligibility requirements:

• At least 18 years at the time of registration. Fortune888 strictly prohibits underage use of the platform and will take immediate action, including account closure and balance refund, if the age requirement is found to have not been met.
• Be located in a jurisdiction where the use of online gambling platforms is legally permitted.
• Not currently serving an active self-exclusion period previously activated on Fortune888 or any related platform.
• Register under your own name only — each individual may hold only one (1) active account on Fortune888.

During registration, you are required to provide accurate, complete, and current information, including your full name as per your identification card, a valid Malaysian phone number, and an active email address. Fortune888 reserves the right to request identity verification documents at any time, including a copy of your identification card or passport, as part of the KYC (Know Your Customer) verification process.

You are solely responsible for keeping your Fortune888 username and password secure. Do not share your login details with anyone. Fortune888 shall not be held liable for any losses arising from unauthorised access to your account resulting from your own negligence.

All financial transactions on Fortune888 are conducted in Malaysian Ringgit (RM / MYR). Fortune888 accepts deposits and processes withdrawals via the following local Malaysian payment methods:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow
• FPX (online banking) — including Maybank2u, CIMB Clicks, and other major Malaysian banks

Deposit Limits: The minimum deposit is RM10 per transaction. No maximum deposit limit is set for standard deposits, although VIP accounts may have different limits in line with their membership tier. All deposits are credited to your Fortune888 account within seconds.

Withdrawal: The minimum withdrawal amount is RM30 per transaction. Withdrawal requests are processed by Fortune888 around the clock — 24 hours a day, 7 days a week, including weekends and Malaysian public holidays. Fortune888 targets a standard withdrawal processing time of between 15 minutes and 2 hours, depending on the payment method and system load at the time. Diamond VIP members enjoy priority processing with withdrawals completed within 15 minutes.

Identity Verification: Fortune888 reserves the right to request identity verification and proof of funds before approving any withdrawal request, particularly for amounts exceeding RM5,000 within a 24-hour period. This is a standard measure to comply with anti-money laundering (AML) requirements and to safeguard the security of your account.

Fortune888 offers a variety of bonuses and promotions to registered members from time to time. All bonuses are subject to wagering requirements, which are stated clearly in the respective bonus terms. The following general conditions apply to most Fortune888 promotions:

• Welcome Bonus: Available to new Fortune888 members only. Each individual is entitled to claim the welcome bonus once. Any attempt to reclaim the welcome bonus using a new account constitutes a breach of terms and will result in the bonus being voided and the account suspended.
• Wagering Requirements: All bonuses received must have their wagering requirements fulfilled before any withdrawal can be made. The applicable wagering requirements will be clearly stated on the relevant promotions page on Fortune888.
• Validity Period: Each bonus has its own validity period. Any unused bonus or unfulfilled wagering requirements within the specified timeframe will be automatically forfeited without replacement.
• Game Contribution: Not all games contribute equally toward meeting wagering requirements. Slots typically contribute 100%, while table games such as baccarat and blackjack may contribute a lower percentage. Please refer to the specific bonus terms for further details.
• Bet Limits While a Bonus Is Active: While bonus wagering requirements are being fulfilled, the maximum bet per round or per wager is RM50, unless otherwise stated in the relevant promotion's terms.

Fortune888 reserves the right to modify, suspend, or terminate any promotion at any time. Fortune888 also reserves the right to decline or void any bonus where there is reasonable suspicion of abuse, fraud, or a breach of terms by the user in question.

The Fortune888 platform offers a wide range of online casino games including slots, live casino (baccarat, blackjack, roulette, sic bo, dragon tiger), virtual table games, and game shows. All games operate using independently audited Random Number Generator (RNG) technology, or in the case of live casino, are streamed live from licensed casino studios.

The following general rules apply to all games on Fortune888:

• The outcome of all games is final once the relevant round or session has concluded. No appeals can be made on the basis of technical errors occurring on the user's end, such as a lost internet connection or a drained phone battery.
• In the event of a technical disruption originating from Fortune888's systems during an active round, the affected bet will be returned to the user's account balance within a reasonable timeframe.
• Fortune888 reserves the right to void any round or game where there is evidence of fraud, manipulation, or bug exploitation. Any winnings obtained through such means will be forfeited.
• The minimum and maximum bet limits for each game are clearly displayed within the game interface before any wager is placed.

Fortune888's Sports Betting section covers more than 30 sports categories, including Malaysian Super League football, EPL, La Liga, BWF badminton, MPL Malaysia esports, ICC cricket, Grand Slam tennis, Formula 1, and more. The following special conditions apply to all sports betting activity on Fortune888:

• Odds Finality: The odds displayed at the time a bet is confirmed are the odds that apply to that bet, even if the odds change after confirmation. In the event of a technical disruption that causes incorrect odds to be displayed, Fortune888 reserves the right to void the affected bet and refund the wagered amount.
• Match Cancellation: If a match is postponed or cancelled before it begins, all pre-match bets will be voided and stakes refunded. For in-play bets already partially in progress, the outcome is determined based on what has occurred up to the point of cancellation.
• In-Play Betting: Bets placed while a match is in progress (in-play betting) are final once confirmed. It is the player's responsibility to ensure that in-play bets are placed based on the correct current match situation.
• Winnings Cap: Fortune888 reserves the right to set maximum winning limits for any specific match or betting market type. These limits are displayed in the relevant match information.
• Ante-Post Betting: For long-term bets (such as league champions or tournament winners), bets remain valid even if the wagered player or team withdraws — unless stated otherwise in the specific terms of that bet.

Fortune888 reserves the right to limit or decline any bet from any user without providing a reason, particularly where there is suspicion that inside information has been used or that an attempt has been made to manipulate the odds system.

Fortune888 users are strictly prohibited from engaging in any of the following activities:

• Registering more than one Fortune888 account, whether under a different name, email address, phone number, or payment method.
• Using any software, scripts, bots, or automated methods to interact with the Fortune888 platform.
• Abusing bonuses or promotions through techniques such as bonus hunting, arbitrage, or any method that Fortune888 considers to be exploitation of the promotions system.
• Engaging in any form of money laundering or assisting others in doing so through the Fortune888 platform.
• Sharing, selling, or transferring your Fortune888 account to another individual.
• Using a Fortune888 account on behalf of, or for the benefit of, another individual ("betting syndication").
• Attempting to hack, disrupt, or compromise Fortune888's technical systems in any way.
• Spreading misleading information about Fortune888 to other users or to the general public.

Fortune888 reserves the right to suspend or close any user account at any time, with or without prior notice, if:

• The user is found to have violated any part of these Terms & Conditions.
• There is reasonable suspicion of fraud, money laundering, or any illegal activity associated with the account in question.
• The registration information provided was found to be inaccurate, incomplete, or misleading.
• The user has requested self-exclusion through Fortune888's responsible gaming feature.
• Instructions from relevant legal or regulatory authorities.

Users who wish to voluntarily close their Fortune888 account may do so through the account settings or by contacting the Fortune888 support team via live chat. Prior to closure, any outstanding balance withdrawals will be processed in accordance with standard procedures, subject to the required identity verification.

Fortune888 provides the platform on an "as-is" basis and makes no guarantee that the platform will operate without interruption or be free from technical errors at all times. To the extent permitted by law, Fortune888 shall not be liable for:

• Any indirect, incidental, or consequential losses arising from the use of the Fortune888 platform.
• Losses arising from internet service disruptions, user hardware failures, or factors beyond Fortune888's control.
• Errors or delays in information displayed on the platform, including Sports Betting odds and game statistics.
• Actions by third parties, including game software providers or payment service providers.

Fortune888's maximum liability to any user under any circumstances is limited to the total amount deposited by that user in the 30 days preceding the date on which the liability claim arises.

Fortune888 reserves the right to amend these Terms & Conditions at any time in response to operational, legal, or technical requirements. Any amendments will be accompanied by an updated effective date at the top of this document.

For amendments considered material or likely to significantly affect user rights, Fortune888 will endeavour to notify affected users via email or in-platform notification at least 7 days before the amendment takes effect, unless the amendment is required immediately for legal or security reasons.

Protecting users' personal information is a top priority for Fortune888. All data collected during the registration process, platform usage, and financial transactions is handled in accordance with Fortune888's comprehensive Privacy Policy. Fortune888 uses 256-bit SSL encryption to secure all communications between users' web browsers and the platform's servers.

Fortune888 will not sell, rent, or disclose users' personal information to third parties for marketing purposes without the user's explicit consent. Information is only shared with third parties where necessary to deliver the service (for example, payment providers) or where required by law.

For full details on how Fortune888 collects, uses, and protects your personal data, please read Privacy Policy our detailed

Fortune888 is fully committed to responsible gaming practices. We believe that online entertainment should remain a fun activity that players can enjoy within their own limits. Fortune888 provides a range of self-control tools accessible directly from your account settings:

• Daily, weekly, and monthly deposit limits that can be set and adjusted by the user
• Loss limit over a set time period
• Session time reminder
• Cool-off options ranging from 24 hours to 30 days
• Long-term self-exclusion options for users who need a more serious break

If you or someone you know is struggling with gambling control issues, Fortune888 encourages you to seek professional help. For full information on available support resources and how to use Fortune888's responsible gambling tools, please visit Responsible Gambling page us.